Hilltop Nurseries, 
Clacton Road, Weeley, 
Essex, CO16 9DN
01255 830325

Frequently Asked Questions

From delivery to laying, find the answers to your most commonly asked questions here

Delivery Schedule

Check below for our regular delivery shedule. Rest assured, your turf will freshly cut the day before delivery to ensure it will arrive in the best possible condition

DAY OF ORDERING (before 11am)

Monday
Tuesday
Wednesday
Thursday
Friday (by 1pm)

FIRST DAY OF AVAILABLE DELIVERY

Tuesday
Wednesday
Friday
Monday
Monday

Need It Next Day? Call us for availability

CONTACT

Other delivery questions

What time will my turf be delivered?

We usually complete all deliveries by 1pm, however we aim to deliver as early in the day as possible

Do you offer fork lift unloading?

We do offer fork lift unloading when turf is delivered by our own fleet of vehicles. Please ask when ordering.

Do you offer next day delivery?

We can often offer next day delivery. Please ask when ordering and we'll let you know if it's possible

Can you deliver when i'm not there?

We can, however please give us very detailed delivery instructions to make sure we leave your delivery in the right place 

Ordering and laying questions

What size are the rolls?

Standard turf rolls are 1m2 (61cm x 164cm), and big roll turf - which is suitable for larger applications such as sports fields and parks - is 20m2 (700 x 2700cm)

When should I lay the turf?

We always cut turf fresh and deliver it in peak condition. To maintain the thick sward, lay the turf as quickly as possible and on the same day as delivery

Can you put me in touch with a landscaper?

We work with many landscape gardeners across the country. If you are looking for a recommended landscaper to lay your lawn, ask us or check google reviews in your area

How do I pay for the turf?

We accept payment over the phone or by direct transfer for larger clients. Payments are taken over the phone by card, or via BACS payment

Do you have any guides?

We have a free to download guide to laying turf here. Plus you can find lots of help in our lawn advice section, and blog posts. Or call us with your questions

Can we use Paynes' for all of our turf supplies?

Yes. We've been working with landscapers, local authorities, and home builders acorss the country for over 50 years, taking care of all of their turf supply requirements

Need more help?

We'd be happy to help!

TURF LAYING GUIDE

Download our free turf laying guide, which will walk you through tthe whole process of laying and caring for your new lawn
DOWNLOAD

LAWN CARE ADVICE

Read our lawn care guide for tips that will help you to maintain your lawn year-round, and deal with challenges that may arise, such as pests
READ

Or contact our team

CONTACT US
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